Everything you need to answer, book, and route calls
Give every caller a fast, natural response while appointments, orders, and requests flow directly into your business systems.
Hi, I would like to book an appointment with Dr. Lee.
Of course. Which day and time would work best for you?
Tuesday afternoon, preferably around 4 p.m.
Your appointment is booked for Tuesday at 4 p.m. We will send a reminder before your visit.
Your appointment is booked for Tuesday at 4 p.m. We will send a reminder before your visit.
Why businesses choose AutomateX
Customers get an immediate answer while your staff stay focused on the work in front of them.
No more missed calls
Answer every incoming call, including nights, weekends, holidays, and peak hours.
Automatic booking and capture
Turn conversations into structured appointments, reservations, orders, and requests.
Connected to your systems
Send captured details directly to ERPNext, calendars, CRMs, and internal tools.
Every conversation documented
Review recordings, transcripts, summaries, call outcomes, and follow-up requests.
Smart human handoff
Transfer complex or sensitive conversations to the right person with context.
Made for your business
Customize the brand, voice, language, personality, knowledge, and call rules.
Core phone receptionist capabilities
Appointments and orders, captured automatically
The receptionist collects dates, service types, contact details, and special requests, then saves them in the right system.
Instant human transfer
Callers reach an operator whenever the conversation needs human attention.
Clear escalation rules
You decide which topics, callers, and situations should transfer immediately.
A receptionist that sounds like your brand
Configure the experience for your industry, services, language, and customer expectations.
Industry-ready call flows
Custom voice, personality, and answers
Editable booking and transfer rules
Reusable setup across branches
One dashboard for every call
See what customers ask, which calls convert, what gets transferred, and where your service can improve.
Available when your team is busy or offline.
Call recorded, transcribed, and summarized.
Dashboard for calls, requests, and reports.
Designed for reliable customer conversations
Business-specific knowledge
Give the receptionist only the services, policies, answers, and call flows approved by your business.
Recordings and summaries
Review the original recording, full transcript, and a concise summary of every customer request.
Human control when it matters
Set clear transfer rules and let operators take over complex calls without losing context.
How businesses use the AI receptionist
Restaurants
Accept table reservations while staff focus on in-person guests.
- Table bookings and party details
- Opening hours and menu questions
- Special requests and staff transfer
Clinics
Book appointments and capture patient information before the front desk opens.
- Available appointment slots
- Contact and insurance details
Car rental
Capture rental dates, vehicle preferences, and document readiness.
- Vehicle type and rental duration
- Required document checklist
- Requests sent directly to ERPNext
Hotels
Answer multilingual room inquiries and capture overnight reservations.
- Dates, nights, and guest count
- Room type and contact details
- Email confirmation request
- Complete handoff to hotel staff
Online retail
Answer order-status questions and transfer return requests to support.
- Order lookup and tracking updates
- Return and exchange routing
Never miss another customer call.
Meet the AI receptionist that answers 24/7, books appointments, records every request, and hands complex conversations to your team.
